Yohana Specialists can help with almost anything. Things that pile up—like booking appointments or activities for the kids. Things you never get to—like finding a pro to turn the garage into a playroom or researching volunteer opportunities for the whole family. We can even help plan the fun stuff, like a summer road trip or much-needed date night.

Unlimited means unlimited, so you can delegate as much as you want in the Yohana app—creating a queue for the Yohana Specialist team. And we can work with you anytime to re-prioritize your to-dos as needs change or if more pressing items come up.

No, your membership fee does not cover the costs of local pros or third-party services. If you give your Yohana Specialist permission to purchase a service (like food delivery) or hire a local pro (like a plumber from the Yohana Network) on your behalf, you'll pay for this extra cost out of pocket, separately from your monthly Yohana Membership fee. All third-party service costs will be detailed in the options the specialist provides, and require your approval before anything is booked.

Yes! When we make a purchase on your behalf, it’s processed using your credit card on file. We charge you for the amount of the purchase using Stripe, our payment processor, and you’ll always get a receipt. There are some situations where Yohana won’t be able to make a purchase for you. If this is the case, the specialist will let you know which items or third-party services you will need to pay for yourself. Before Yohana can make a purchase on your behalf, you need to accept one of the options they’ve recommended in the app. The options they provide will show your estimated total along with one or more of the following components:

· Base price: This is how much the merchant or pro charges for the goods or service.
· Estimated taxes: This is the amount of taxes that we expect the merchant will add to the base price.
· Shipping: This is the amount for shipping that we expect the merchant will add to the base price.
· Service fees: This is the amount of the fees that we expect the merchant will add to the base price.
· Some of these components will be estimated because we won’t know the final amount until the transaction completes.

Once you’ve accepted an option and all associated costs, we’ll place a temporary authorization hold on your credit card for the total amount plus an additional 5% buffer to account for potential changes to taxes and fees. This appears as a “pending” charge on your account’s payment method. Once the transaction is complete, we’ll release the authorization and you’ll be charged for the final amount.